77w Privacy Policy

This page describes what we collect when you use 77w and how we keep that data protected. We at 77w take your privacy seriously and are committed to being transparent about our practices. Our service is available only where local law permits.

When you open an account on 77w, deposit funds via DANA, e-wallet, mobile bankingor access our sportsbook during Liga 1 matches, we collect information necessary to operate safely and comply with legal obligations. This policy explains what data we gather, who we share it with, and what rights you have over your information.

What we collect and why

We collect personal information in several ways. When you register on 77w, we ask for your full name, date of birth, email address, phone number, and a valid identity document. This is standard know-your-customer (KYC) practice; we do not process payment without verifying your identity. We also collect your residential address and, if you choose to deposit via bank transfer, your account details with BCA, e-wallet, mobile banking, or local payment.

During your use of our platform, we track your gameplay activity, session duration, and betting history. We record which games you play—whether football markets covering the Champions League and Piala AFF, live-dealer tables like blackjack and Dragon Tiger, or slots such as Sweet Bonanza—to understand usage patterns and improve our service. We also log your IP address, device type, and browser information for security purposes.

We collect transaction data: deposit amounts, withdrawal requests, payment method used, and processing status. This allows us to prevent fraud, detect unusual activity, and comply with financial regulations in jurisdictions where we operate. When you contact our support team via email or through our messaging system, we keep records of those conversations.

How we use your data

We use your data to operate 77w and provide the service you expect. Your identity documents and address verify that you meet legal requirements to use our platform. Your payment information processes deposits and withdrawals; we never store full card numbers. We use your account and betting history to detect suspicious activity, prevent money laundering, and comply with regulations in regions where we are licensed.

We analyze gameplay patterns to understand which sports—football markets from Surabaya derbies to international Champions League coverage—and which game types attract our users. This informs our product development; it does not influence odds or game outcomes. We may send you service updates, maintenance notifications, and (if you opt in) promotional emails about new games or payment methods.

We also use aggregated, anonymized data for statistical and research purposes. For example, we may report that "football accounted for non-specific info of sessions on 77w in the past quarter" without identifying individuals.

Third parties and data sharing

Our payment processors—the providers of online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and virtual-account services from mobile banking, local payment, online payment, and e-wallet—receive your payment details to complete transactions. We do not control their privacy practices; we recommend reviewing their policies. We may share limited data with our live-dealer software providers to power blackjack, roulette, and baccarat sessions, and with sports-data feeds to supply live scores and odds.

We may disclose your data if required by law, court order, or regulatory authority. We do not sell your personal information to third parties for marketing purposes.

Cookies and tracking

We use cookies to store your session token, remember your login, and track how you navigate 77w. Some cookies are essential; others help us understand user behaviour and optimize our platform. You may disable non-essential cookies in your browser settings, though some features may not work as intended.

Your rights and contact

Depending on your jurisdiction, you may have the right to request a copy of the data we hold about you, correct inaccuracies, or request deletion of your account and associated records. To exercise these rights or report a privacy concern, contact us via the support email listed on 77w. We aim to respond within 30 days.

We retain your data for as long as necessary to operate your account and comply with legal obligations. After account closure, we may retain aggregated or anonymized records for analytics and fraud prevention.

Our servers may be located outside your jurisdiction. By using 77w, you consent to the transfer of your data to our infrastructure in countries where we operate, subject to standard data-protection practices. If you have questions about this privacy policy or our data handling, please reach out through our support channels.